Office Support and Online Order Fulfillment Specialist
8 godzin temu
XL Energy Marketing Sp. z o.o. is a rapidly expanding company that offers a diverse range of soft drinks designed to provide consumers with essential energy and nutrients. We are seeking a highly organized and efficient individual to fill the position of office receptionist and online shop assistant in our Warsaw office.
This is a unique opportunity for someone who enjoys working in a dynamic environment and is proficient in both English and Polish. As a member of our team, you will be responsible for handling various administrative tasks, including answering phone calls, managing emails, and processing online orders. You will also have the chance to develop your skills in customer service, problem-solving, and teamwork.
Key Responsibilities
- Provide exceptional customer service and support to customers via phone, email, and online chat
- Manage and respond to incoming inquiries, resolve issues promptly, and escalate complex problems to senior staff members
- Maintain accurate records, perform data entry, and ensure seamless communication between teams and departments
Requirements
- 1-2 years of experience in office administration or customer service
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and Google Suite applications
- Strong problem-solving and analytical skills
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
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