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Business Renewal Manager

1 tydzień temu

Warszawa, Mazovia, Polska MicroStrategy Pełny etat
Job Overview

We are seeking a highly motivated Business Renewal Manager to join our team. As a key member of our customer success department, you will be responsible for managing a portfolio of customers and increasing product usage and overall adoption.

Main Responsibilities:
  1. Monitor and track subscription and contract renewal dates to ensure timely follow-up and negotiation with customers.
  2. Collaborate closely with Sales, Customer Success, Product Development, and Marketing teams to align on account strategies and objectives.
  3. Work with the legal team to negotiate contracts and agreements that meet customer needs.
  4. Manage all aspects of the contract renewal process, including quoting, negotiated paperwork, customer PO/approval process, and follow-up on late payments.
Key Qualifications:
  • Up to 3 years of experience working with customers in a similar role.
  • Fluent English language skills are essential, with German language proficiency being a plus.
  • Strong client-focused attitude, excellent communication skills, both written and oral.
  • Self-starter with an ability to identify areas for improvement and implement strategies to drive growth.