P2P Global Process Owner

2 tygodni temu


Warszawa, Mazovia, Polska ISS AS Pełny etat

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people.

Location: Warsaw, Poland

We are looking for a seasoned Procure to Pay (P2P) Global Process Owner who is experienced in design, implementation, and maintenance of business processes, preferably in a service delivery company.

Who we are

We are ISS; a global, well-known facility management company, founded in Denmark. ISS's core services include cleaning, technical services, food and workplace delivered for 40,500+ customers across 30+ countries with more than colleagues.

In ISS each employee plays a key part in connecting people and places to make the world work better. That's why we believe in – and live by – our values: unity, honesty, responsibility, entrepreneurship, and quality. Our values define who we are and what we stand for, fostering an environment where everyone can develop, thrive, and make a real difference.

ISS has opened the new offices in Poland, Warsaw and Gdansk, where you will join the Global Process Owners team. The team aims at global unification of processes that are currently diverse and served by different tools in multiple locations.

What do we offer

You will be offered a challenging and exciting career in an ambitious working environment characterized by high pace and drive. In this role you will work with senior stakeholders both internally and externally. The right person will have ample opportunity for personal and professional development and for building a large network of highly qualified colleagues and influential stakeholders.

Main purpose of the position

The Global Process Owner for P2P drives standardisation of the P2P process and sets enterprise-wide vision, strategy, and performance objectives for the P2P process.

The Global Process Owner for P2P is accountable for maintaining a robust and scalable process design and taxonomy that satisfies the requirements of the business and supports the ISS Finance and Operational vision and objectives. The Global Process Owner for P2P will apply best practices, propose, and implement improvements whilst adhering to the governance process by ensuring appropriate stakeholders and decision makers are part of the design and implementation of processes.

Your job will consist of the following:

  • Analyze current state.
  • Define and agree the direction of process improvements.
  • Design process diagrams.
  • Design their KPIs.
  • Design their operational controls.
  • Maintain dependencies with processes of other areas.
  • Document those in process management tool.
  • Identify gaps between future and current state.
  • Implement and align processes to local fiscal and legal requirements.
  • Support mapping the processes against tools capabilities.
  • Create Work Procedures for the processes designed.
  • Be a part of the testing effort, verifying applicability of the tools.
  • Monitor, maintain and improve the processes in an on-going cycle.
  • Provide suggestions to other Process Owners.

Requirements

The ideal candidate will bring strong stakeholder management skills, a commercial mindset, and, as importantly, robust process expertise. More specifically, the experience and personal competencies needed to fulfill the position are:

  • Minimum 4 years of experience in P2P area, preferably in service delivering company. A strong business acumen of:

Sourcing and contracting.

Requisitioning and ordering.

Receipt and invoice matching.

Cost allocation.

Payments.

Employee expenses.

Intercompany settlements.

Reporting.

  • Minimum 4 years of work in a large cross functional team spanning multiple geography-based delivery.
  • Track record in process improvement, with tangible, measured results. Good understanding of people, processes, and tools interdependencies. Knowledgeable about P2P process best practices. Ability to resolve complex problems with little to no guidance.
  • Excellent questioning and listening skills, with strong influencing talents. Approachable and able to communicate effectively at all levels, with excellent relationship.
  • Capable of facilitating with teams i.e. design sessions, conflict resolutions, brainstorming etc. Possess coaching skills to share information and knowledge effectively with colleagues. Skilled at leading and coordinating across diverse teams to achieve desired outcomes
  • Ability to handle multiple and changing priorities, having a proactive hands-on approach.
  • Demonstrated experience presenting and interfacing with C-Level Executives is a plus.
  • Excellent written, and verbal communication and presentation skills in English.
  • Advanced knowledge of Microsoft Office.
  • Knowledge of ERP system (preferably Microsoft Navision).
  • Knowledge of procurement solution (preferably Coupa Platform).
  • Knowledge of OCR solution (preferably ReadSoft).

Reporting line

Role reports to Head of Global Processes.

The role will interact directly with all levels of management in Purchasing, Services, Accounting and other business functions, but not have line management responsibilities.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you'll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

Browse the ISS Career Site and find your next job Click "Apply now" and follow the steps to complete your application Our Recruiting team reviews your application We get to know you better and answer any questions you may have Congratulations We are excited to offer you a job and look forward to onboarding you soon

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits.

Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

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