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Account Manager Professional

1 tydzień temu


Kraków, Lesser Poland Tagvenue Pełny etat

We are a leading online platform that enables our customers to find the best possible venue for their events. As an Account Manager, you will be responsible for fostering long-term relationships with our venue partners in the APAC region.

About the Role:
  • Build and maintain strong relationships with top venues via email and over the phone.
  • Act as the primary point of contact for venues, providing strategic guidance and support to help them succeed on our platform.
  • Analyze venue performance data to identify trends and opportunities for improvement.
  • Collaborate with venues to optimize their listings and ensure they meet customer requirements.
Key Responsibilities:
  • Proactively address and resolve any issues or concerns raised by key accounts and clients.
  • Monitor and report on key account metrics, providing insights and recommendations to drive continuous improvement.
Requirements:
  • Min. 1 year of proven experience in account management or client relationship management.
  • Ability to interpret data and translate it into actionable insights.
  • Data-driven personality.
  • Exceptional communication and interpersonal skills.
  • Customer-centric mindset with a passion for delivering exceptional service.
  • Self-motivated and able to manage multiple priorities in a fast-paced environment.
Why You'll Love Working with Us:
  • A competitive salary and performance-based bonus.
  • 24 paid days off and all bank holidays.
  • A day off on your birthday.
  • A choice to work remotely from anywhere within the APAC timezone.