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Account Development Manager
1 tydzień temu
About the Role
We are seeking a skilled Regional Account Manager to join our team. As a key member, you will be responsible for managing a portfolio of high-value clients and developing long-term relationships with them to ensure their satisfaction and retention.
You will act as the primary point of contact for your clients, addressing their needs and concerns, and collaborating with internal teams to deliver solutions that meet their business objectives.
Your goal will be to drive revenue growth, increase customer loyalty, and promote the company's brand reputation in the marketplace.
- Establish great, long-term customer relationships while capturing high-value growth opportunities.
- Go higher & wider within organisations to connect with new stakeholders and value streams.
- Lead with insight and develop an understanding of customer workflows and customer value.
- Record client engagement and communication on a CRM.
- Collaborate with all business functions locally and globally to support our go-to-market outreach.
Key Qualifications:
- A proven track record of managing, retaining, and growing revenue in a DaaS / SaaS / tech environment.
- Able to establish great, long-term customer relationships while capturing high-value growth opportunities.
- Experience going high & wide within organisations and connecting with new stakeholders.
- Able to lead with insight and develop an understanding of customer workflows and customer value.
- Able to maintain high-quality customer engagement through phone, email, and social media. Able to visit clients and should be travelling to targeted clients each month.
- Experience with client engagement and communication on a CRM.
- Able to collaborate with all business functions locally and globally to support our go-to-market outreach.
- Industry experience is preferred but not essential.
- Fluent in English, Polish, Ukrainian, Russian, and any other East European language is preferred.
