Technical Support Specialist

5 dni temu

Warszawa, Mazovia, Polska Verifone Pełny etat
Why Verifone

Discover a leader in electronic payment technology with a rich history of innovation. For over three decades, Verifone has established itself as a prominent brand in the industry, offering cutting-edge electronic payment solutions worldwide.

Our dynamic and fast-paced work environment fosters a culture of results-driven employees who have opportunities to excel. We collaborate with leading retailers, merchants, banks, and third-party partners to develop and deliver innovative payment solutions globally. Our commitment to excellence in products and services is matched only by our passion for customer satisfaction.

What's Exciting About the Role

Join our team as a Technical Support Intern and dive into the world of technical support, working closely with cutting-edge technologies and innovation. You'll have the opportunity to collaborate directly with corporate Engineering and R&D teams, making a real impact on product development and improvement.

As a Technical Support Intern, you'll engage in hands-on problem-solving experiences, applying your programming and analytical skills in a dynamic environment. You'll refine your communication skills through documenting and reporting critical issues, and grow your technical expertise in a rewarding tech career.

Key Responsibilities:
  • Assist with customer technical accounts and delivery of technical support services
  • Help with root cause analysis, problem identification, and replication in the lab environment
  • Coordinate incident resolutions with corporate Engineering and R&D teams, supporting workaround preparation, and similar
  • Document descriptions of problems, investigation findings, testing carried out, and solutions, in the issue management system
  • Report new or recurring problems to design departments
About You
  • Pursuing a Bachelor's or Master's Degree in Computer Science, Electrical Engineering, Computer Information Science, or related field
  • Fluent communication in English and Polish
  • Understanding of C++/Java/Python/Bash/Linux/Android programming
  • Understanding of practical cryptography will be an advantage
  • Strong analytical skills, focus on quality and timely delivery, openness for learning new technologies
  • Detail-oriented, with excellent communication, and interpersonal skills
Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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