Customer Support Specialist: Delivering Exceptional Client Experience
5 dni temu
We are seeking a talented Customer Support Specialist to join our mission of delivering exceptional client experiences. This role requires a mix of excellent English, empathy, and curiosity to provide outstanding help to our customers on live chats and calls.
As part of our team, you will have the opportunity to build a positive customer experience and long-term relationships with our clients. You will identify customer needs and roadblocks, taking proactive steps to maintain positive experiences.
**Key Responsibilities:**
- Provide exceptional support to our customers through live chats and calls.
- Build and maintain strong relationships with our clients.
- Identify and address customer needs and roadblocks.
- Contribute to the development of new processes and initiatives to improve our support services.
**Requirements:**
- Proficient spoken and written English skills (at least C1).
- Excellent communication and interpersonal skills.
- Ability to work in shifts, including evening and weekend hours.
- Strong attention to detail and problem-solving skills.
**Benefits:**
- Fair compensation: PLN 4,700 - 5,500 gross per month, based on experience and performance.
- 26 paid vacation days and paid sick leave.
- Flexible remote work options or working in our dog-friendly office in Warsaw.
**Company Culture:**
- Our company values prioritize customer satisfaction, teamwork, and personal growth.
- We offer a collaborative and inclusive work environment that encourages open sharing and caring attitudes.
**Recruitment Process:**
- Introductory call with our Head of People to discuss the role and your expectations.
- Home task/case study to assess your skills and experience.
- Interview with our Customer Support Team Lead and Head of People to discuss your fit for the role.
- Peer panel discussion with your future teammates to ensure alignment with our culture and values.
- Executive interview with our CEO to confirm your fit with our mission and values.
-
Warszawa, Mazovia, Polska Growbots Pełny etatWe are seeking a highly skilled Customer Support Specialist to join our team at Growbots. This role requires a unique blend of excellent communication skills, empathy, and technical knowledge.You will be working with a talented team that prioritizes customer happiness. Your future responsibilities will include providing top-notch support to clients through...
-
Global Account Manager
2 tygodni temu
Warszawa, Mazovia, Polska Equinix Pełny etatAt Equinix, we are the world's digital infrastructure company, operating over 250 data centers globally. We empower digital leaders to bring together and interconnect foundational infrastructure at software speed.A career with us means collaborating on work that impacts the world and being surrounded by endless opportunities to learn new skills and grow in...
-
Client Support Specialist
1 miesiąc temu
Warszawa, Mazovia, Polska The Nielsen Company Pełny etatAbout the RoleWe are seeking a highly skilled Client Support Specialist to join our Audience Measurement team at The Nielsen Company. As a key member of our team, you will play a pivotal role in delivering exceptional client satisfaction and driving business growth.Key ResponsibilitiesProvide exceptional day-to-day client support, including setup and...
-
Senior Financial Specialist with Exceptional Customer Skills
2 tygodni temu
Warszawa, Mazovia, Polska Dentons Pełny etatDentons Business Services EMEA is the operational backbone of Dentons, a global law firm that delivers exceptional service to clients worldwide. Our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration across Europe, the Middle East, and Africa.We pride ourselves on fostering a culture of continuous improvement...
-
Customer Support Specialist
1 miesiąc temu
Warszawa, Mazovia, Polska Uncapped Pełny etatAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Uncapped. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via various communication channels.Engage with...
-
Digital Customer Experience Specialist
1 miesiąc temu
Warszawa, Mazovia, Polska nVent Pełny etatWe're seeking a skilled Digital Customer Experience Specialist to join our team at nVent. As a key member of our customer support team, you'll be responsible for delivering exceptional service to our clients through various digital channels.Key Responsibilities:Provide expert support and guidance to customers via phone, email, and chat platforms.Proactively...
-
Customer Support Specialist
6 dni temu
Warszawa, Mazovia, Polska Ryanair Sun Pełny etatWe are seeking a skilled and dedicated Customer Support Specialist to join our team at Ryanair Sun. As a key member of our support team, you will be responsible for providing exceptional service to our customers through various communication channels.The successful candidate will possess excellent interpersonal skills, a proactive approach, and the ability...
-
Customer Support Specialist
1 tydzień temu
Warszawa, Mazovia, Polska SOFIDEL Pełny etatAt Sofidel, we're dedicated to delivering exceptional service quality to both internal and external clients. As an International Client Service Representative, you'll play a pivotal role in ensuring that our customers receive the highest level of support and satisfaction.About SofidelSofidel is one of the leading manufacturers of paper for hygienic and...
-
Customer Experience Specialist
3 tygodni temu
Warszawa, Mazovia, Polska Ryanair Pełny etatCustomer Solutions AgentRyanair, Europe's leading low-cost airline, is expanding its operations and seeking skilled Customer Solutions Agents to join its team.This role is a cornerstone of Ryanair's success, delivering exceptional customer service and connecting travelers to over 40 countries.Key ResponsibilitiesProvide prompt and professional support to...
-
Senior Technical Support Specialist
2 tygodni temu
Warszawa, Mazovia, Polska Blue Yonder Pełny etatAre you passionate about delivering exceptional customer experiences and solving complex technical issues?As a Senior Technical Support Specialist at Blue Yonder, you will play a critical role in providing top-notch support to our customers.Job SummaryWe are seeking an experienced and skilled Technical Support Specialist to join our team. In this role, you...
-
Customer Support Specialist
2 tygodni temu
Warszawa, Mazovia, Polska SupportYourApp Pełny etatRole OverviewWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional support to our clients via phone calls.About the JobThe successful candidate will have excellent communication skills in Czech and English (B2), with a positive attitude and strong...
-
Digital Customer Experience Specialist
3 tygodni temu
Warszawa, Mazovia, Polska nVent Pełny etatWe're seeking a skilled Digital Customer Care Specialist to provide expert support and guidance to our clients, ensuring exceptional service delivery.Job Responsibilities: Proactive Communication: Inform customers about order updates, process updates, and relevant services. Client Onboarding: Provide detailed information to new clients, assist throughout the...
-
Customer Support Specialist with Bulgarian
1 miesiąc temu
Warszawa, Mazovia, Polska Majorel Poland Global Pełny etatCustomer Support Specialist with BulgarianWe are seeking a highly skilled Customer Support Specialist with Bulgarian language proficiency to join our team in Warsaw. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, resolving their queries, and ensuring their satisfaction.Key...
-
Customer Support Specialist
1 miesiąc temu
Warszawa, Mazovia, Polska SupportYourApp Pełny etatAre you passionate about delivering exceptional customer experiences?We're looking for a skilled Customer Support Specialist to join our team at SupportYourApp, a leading Support-as-a-Service company.As a Customer Support Specialist, you will be responsible for providing top-notch support to our clients via various communication channels.Key responsibilities...
-
Customer Technical Support Specialist
1 miesiąc temu
Warszawa, Mazovia, Polska Kyriba Pełny etatAbout the Role:We are seeking a skilled Technical Support Consultant to join our team at Kyriba. As a Technical Support Consultant, you will be the first point of contact for customers, providing timely and effective support to resolve technical issues and improve their experience with our Treasury, Cash, and Risk Management solutions.Key...
-
Technical Customer Support Specialist
2 tygodni temu
Warszawa, Mazovia, Polska Bruker Pełny etatOverviewBruker, a leading analytical instrumentation company, empowers scientists to make groundbreaking discoveries and develop innovative applications that improve human life.We are seeking an experienced Technical Customer Support Specialist to join our dynamic team at the Bruker Business Support Center in Warsaw, Poland. As a key member of our EMEA and...
-
Senior Technical Support Specialist
2 tygodni temu
Warszawa, Mazovia, Polska Blue Yonder Pełny etatAbout the RoleWe are seeking an experienced Senior Technical Support Specialist to join our team at Blue Yonder. As a key member of our support team, you will be responsible for delivering exceptional customer experience and providing technical solutions to our customers.
-
Salesforce Customer Support Specialist
4 tygodni temu
Warszawa, Mazovia, Polska SCALEWORKS SP Z O O Pełny etatAbout the RoleWe are seeking a highly skilled Salesforce Customer Support Specialist to join our team at Scaleworks Sp. z o.o. in Warsaw, Poland. As a key member of our customer success team, you will play a critical role in delivering exceptional support and ensuring the smooth onboarding and adoption of our Salesforce solutions.Key ResponsibilitiesProvide...
-
Client Support Professional
3 tygodni temu
Warszawa, Mazovia, Polska The Nielsen Company Pełny etatJob SummaryWe are seeking a Client Support Professional to join our Audience Measurement team in managing client queries across international markets.Your responsibilities will include generating regular reports, providing client training on our services, and supporting the team in delivering exceptional client satisfaction.
-
Customer Experience Specialist
2 tygodni temu
Warszawa, Mazovia, Polska Ingersoll Rand Pełny etatCompany Overview: Ingersoll Rand is a leading company in the industry, committed to delivering exceptional customer experiences.About the Role: We are seeking an experienced Customer HyperCare Coordinator to join our team. The successful candidate will be responsible for providing timely responses to incoming web enquiries, nurturing new leads into the...