Senior Support Specialist with English and Portuguese
6 godzin temu
**About the Role**
We are looking for a skilled Senior Customer Service Representative to join our team at Hays Poland Sp. z o.o.
Key Responsibilities:
- Provide exceptional customer service through timely and accurate logging of requests and complaints into applicable systems.
- Collaborate with various departments to address customer inquiries and resolve root causes of issues.
- Develop and implement solutions to enhance operational effectiveness.
- Assist with resource planning and operational assignments, taking responsibility for specific activities delegated by the supervisor/manager.
- Analyse KPIs to identify negative trends and initiate corrective actions.
- Contribute to the training and development of junior team members, fostering a culture of exceptional customer service.
Requirements:
- At least 2 years of experience in a customer service role, preferably in a highly regulated environment.
- Proficiency in English (C1 level).
- Fluency in Portuguese (C1 level).
- Knowledge of SAP ERP or similar systems.
- Bachelor's degree or equivalent experience in customer service, business administration, or a related field.
Benefits:
- Career growth and development opportunities.
- Inclusive work environment.
- Hybrid work mode (2/3).
- Employment contract.
- Benefit package.
-
English Speaking Customer Support Specialist
6 godzin temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatWe are looking for a skilled English Speaking Customer Support Specialist to provide top-notch customer service and support to our clients.The successful candidate will be responsible for responding to customer inquiries, resolving issues, and maintaining accurate records of customer interactions.Main Responsibilities:Respond to customer inquiries via email,...
-
Polish and English Language Service Specialist
6 godzin temu
Warszawa, Mazovia, Polska transcosmos (TCIS) Pełny etatAbout the Role:We are looking for a Polish and English Language Service Specialist to join our customer support team. In this role, you will be responsible for handling customer inquiries and providing assistance with product and service information.Key Responsibilities:* Answer customer calls and respond to emails in a timely and professional manner*...
-
Senior Payroll Specialist
6 godzin temu
Warszawa, Mazovia, Polska Roche Pełny etatJob SummaryWe are seeking a highly skilled Payroll, Time & Benefits Senior Specialist to join our team in Warsaw, Poland. As a key member of our global payroll operations, you will play a crucial role in delivering exceptional service and driving operational excellence.Responsibilities">Collaborate with a team of 10 colleagues located across central Europe...
-
Global Customer Service Specialist
6 godzin temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatWe are seeking a skilled and dedicated Customer Service Specialist to join our Client's team. The ideal candidate will be responsible for providing top-notch customer service via email, ensuring timely and efficient resolution of inquiries and issues.Key Responsibilities:Respond to customer inquiries in a professional and courteous manner.Provide accurate...
-
Customer Service Representative with Language Expertise
6 godzin temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatThe HAYS POLAND Sp. z o.o. company is looking for a motivated and detail-oriented Customer Service Representative with Language Expertise to join our team. As a key member of our Client's team, you will be responsible for communicating with clients via email, ensuring their inquiries and issues are resolved promptly and efficiently.About Us:HAYS POLAND Sp. z...
-
Technical Support Specialist Role
6 godzin temu
Warszawa, Mazovia, Polska Roche Pełny etatAt Roche, we are driven by a passion for innovation and a commitment to improving lives. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer experiences and driving business growth.Job SummaryThe position is a temporary contract lasting 18 months, working as part of our external agency team. You will be based...
-
Multilingual Support Specialist with Financial Expertise
6 godzin temu
Warszawa, Mazovia, Polska XTB Pełny etatJoin Our TeamAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a skilled Support Specialist to join our team!About UsXTB is a leading global financial services provider, offering a wide range of products and services to individuals and institutions. Our mission is to...
-
Warszawa, Mazovia, Polska Randstad Pełny etatWe are looking for a motivated Global Customer Care Specialist to join our team as a Customer Service International Liaison.About the RoleThis exciting opportunity involves working with international clients, utilizing language skills to provide top-notch customer support.As a Global Customer Care Specialist, you will be responsible for communicating with...
-
Administrative Support Specialist
6 godzin temu
Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etatWe are seeking a highly skilled and motivated Administrative Support Specialist to join our dynamic team in Warsaw. This is a hybrid role, offering a blend of remote and in-office work.Key Responsibilities:Conduct and manage meetings, including taking minutesPrepare materials and presentations for the executive boardUtilize advanced skills in Excel and...
-
Senior HR Operations Specialist
6 godzin temu
Warszawa, Mazovia, Polska Biogen Pełny etatJob DescriptionWe are seeking an experienced Senior HR Specialist to join our team in Warsaw, Poland. The ideal candidate will have a strong background in human resources, benefits, and payroll, with a focus on complex problem resolution and case management.The Senior HR Specialist will be responsible for managing regional program services, including...
-
Administrative Support Specialist
6 godzin temu
Warszawa, Mazovia, Polska Helprise Pełny etatJob Description:As an integral part of the Helprise team, the Administrative Support Specialist will play a vital role in ensuring the smooth operation of our office. This position requires strong organizational skills to create a productive work environment and support employees in their daily tasks.Key Responsibilities:Manage office supplies and inventory...
-
Office Support and Online Order Fulfillment Specialist
6 godzin temu
Warszawa, Mazovia, Polska XL Energy Marketing Sp. z o.o. Pełny etatCompany ProfileXL Energy Marketing Sp. z o.o. is a rapidly expanding company that offers a diverse range of soft drinks designed to provide consumers with essential energy and nutrients. We are seeking a highly organized and efficient individual to fill the position of office receptionist and online shop assistant in our Warsaw office.This is a unique...
-
Cleaning Specialist
6 godzin temu
Warszawa, Mazovia, Polska SPIC AND SPAN. Home & Office Cleaning Pełny etatAt SPIC AND SPAN. Home & Office Cleaning, we are seeking a skilled Cleaning Specialist to join our team in Warsaw/Krakow.We offer a flexible working arrangement, allowing you to manage your own schedule and work independently as a freelancer or part of a cleaning company.As a Cleaning Specialist, you will be responsible for providing high-quality cleaning...
-
Warszawa, Mazovia, Polska HRK S.A. Pełny etatAt HRK S.A., we are seeking an ambitious and fast-learning Junior Sales and Trade Marketing Specialist to support our international business operations.Main Responsibilities:Closely collaborate with the Sales Department to drive business growthAnalyze sales results and promotional activities to identify areas for improvementContribute to planning and...
-
Legal Operations Support Specialist
6 godzin temu
Warszawa, Mazovia, Polska JTI GBS Poland sp. z o.o. Pełny etatCompany OverviewJTI GBS Poland is a global leader in providing legal technology solutions to support the success of our clients.Job DescriptionWe are seeking an experienced Legal Technology Specialist to join our team. The successful candidate will be responsible for providing support to users of legal technology solutions in a global legal organization.Key...
-
Technical Support Specialist
6 godzin temu
Warszawa, Mazovia, Polska Sigma Software Pełny etatAbout Sigma SoftwareWe are a rapidly growing US AdTech company, founded by three ex-Googlers. Our highly technical team is built on an excellent technological culture.Job DescriptionThe Senior Technical Support Engineer will be responsible for ensuring the availability, latency, performance, efficiency, and capacity planning of our Customer platforms. This...
-
Senior Network Support Specialist
6 godzin temu
Warszawa, Mazovia, Polska R Systems Pełny etatR Systems is committed to accelerating our clients' digital leadership. Our team of experts provides specialized service offerings and consultative business approach to help clients achieve speed-to-market and overcome digital barriers.Job RequirementsWe are seeking a skilled IT Administrator to join our team focused on software development for the telecom...
-
Payroll Specialist with Spanish Proficiency
6 godzin temu
Warszawa, Mazovia, Polska Johnson Controls Pełny etatUnlock Your Potential in Payroll ManagementAs a dedicated HR Payroll Processing & Administration Specialist at Johnson Controls, you will play a vital role in our payroll operations. You will work closely with our external payroll provider to guarantee a seamless payroll experience for our team.In this position, you will be responsible for taking ownership...
-
Global Engagement and Sponsorship Operations Specialist
6 godzin temu
Warszawa, Mazovia, Polska Biogen Pełny etatAbout BiogenWe are a global biotechnology company committed to delivering life-changing medicines. As a mid-sized company, we offer stability and resources while fostering an environment where individual contributions make a significant impact. Our team is passionate about making a difference, with every role playing a vital part in our mission.ESE Center of...
-
Administrative Support Specialist
6 godzin temu
Warszawa, Mazovia, Polska Kaliszuk sp.j. Staff Partners Pełny etatCompany OverviewSalaryDaily remuneration: €70.87 netJob DescriptionKey Responsibilities:Provide administrative support in general administrative procedures.Support document flows and archiving.Draft notes, letters, reports, and follow up on documents.Carry out data entry and support administration and monitoring of electronic databases.Prepare and evaluate...